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Virtual Hold Technology, LLC

Name: Virtual Hold Technology, LLC
Address: 3875 Embassy Pkwy Ste 350, Akron, OH, 44333-8343, USA
Telephone: (330) 666-1181

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3875 EMBASSY PKWY STE 350 AKRON, OH 44333 Get Directions

(330) 666-1181

www.virtualhold.com

Business Info

Founded 1995
Incorporated OH
Annual Revenue $21,105,995.00
Employee Count 78
Industries Computer Software Development
Contacts Wes Hayden

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Company Summary

Founded in 1995 by Mark Williams, Virtual Hold Technology (VHT) is dedicated to providing contact centers worldwide with innovative queue management solutions that enhance the customer experience while improving operational efficiencies.

VHT began with a single focus to get customers off hold, leading to the development of a new technology: virtual queuing, of which VHT remains the leader. For more than a decade, VHT has integrated its patented, award-winning Virtual Hold(R) software suite into highly complex technical environments in industries from utilities and telecom to healthcare and insurance - and everywhere in between.

We remain customer-focused and use our clients' experience and their customers' requests to constantly refine and expand our queue management solutions. We are dedicated to providing outstanding support for our clients, and this commitment differentiates us from our competitors and has led to steady, substantial growth.

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