PARK ENVIRONMENTAL EQUIPMENT, LTD.

Corporate Overview

AT A GLANCE
Park was established in 1984 specifically to address needed products for the protection of the environment. Park has developed products and partners with engineers and contractors all over the United States.

Today, Park provides performance-enhancing solutions to serve the diverse needs of more customers worldwide. Park is an industry leader in water/wastewater technology and innovation, offering hundreds of products and services. Park is privately owned with the majority of sales within the United States.

PROVEN CONSTRUCTION SOLUTIONS FROM THE INDUSTRY LEADER
Whether you are building a new structure or renovating an existing one, Park can provide pre-engineered and pre-packaged solutions for water distribution & wastewater treatment challenges.

Park provides high-quality products, valuable design services, superior warranty protection and expert local technical service and support. With over 25 years of industry experience, Park provides solutions to help you succeed.

Meeting New Expectations
Architects, Engineers, and contractors have long relied on Park for innovative solutions, and that reliance is still justified. Park continues to meet new construction industry demands, such as stormwater treatment and improved environmental standards. Around the country, Park helps customers meet changing expectations with innovative.

Technical Expertise
When you partner with Park, you tap into the technical resources and expertise of the industry’s leader in water technology.

Service and Support
Park ensures that you and your customers get exactly what you need, when and where you need it.

Reliable Delivery
Even the best products are only as good as your ability to access them. Park provides dependable and consistent products nationwide throughout our network of distributors, manufacturing plants, and warehousing sites.

A Trusted Brand Name
Park is the industry leader in water technology with a history you can depend on, and a name you can trust.

Superior Warranties
Park provides consistent, proven, and reliable products backed by some of the best warranties in the business. Because we stand behind our products with a strong commitment to quality, you can stand in front of your customers with the assurance that they are getting the best products available on their projects.

HOW TO CONTACT US
For more information on Park, call 1-888-611-PARK. Park has sales offices and manufacturing sites strategically located. Telephone numbers of locations near you are available at www.park-USA.com. For technical or product questions, contact our engineering center at 800-256-8041.

NOTE:
Any review, recommendation or statement made on behalf of Park relating to any engineering design, architectural drawing, product design, end-use specification or similar document is limited to the knowledge of the product characteristics as determined by plant and field testing of products produced by Park. Any comments or suggestions relating to any subject other than such product properties are offered only to call the attention of the engineer, architect, formulator, end-user or other person to considerations that may be relevant in an independent evaluation and determination of the appropriateness of such design, drawing, specification, document or formula.

Order Processing
All orders will be processed within 1-3 business days (excluding Holidays) after receipt of order. Orders for products that are in stock in our Greensboro, NC facility will usually ship within 1-3 business days (excluding Holidays). If a product is not in stock, we will inform you via e-mail along with an estimated ship date. On multiple item orders, we will ship partial orders, unless you specify that we “ship complete�. Please note, products may be shipped from several warehouses. Orders for products shown to be in stock, but later determined to be out of stock may be cancelled within 48 hours of receipt of our delayed delivery notification.Order status can be checked at anytime, please see Order Status information below.

Shipping Policy US & Canadian Customers
All products will be shipped via UPS (United Parcel Service) by default, unless we are otherwise instructed. Ship-To's must include a street address. UPS will not ship to Post Office Boxes. Please note, shipping via UPS Ground service can take between 3 and 10 business days, based on your location. Additional shipping expenses related to expedited orders will be added to your total.

Order Status
Order status can always be checked online, by selecting "Order Tracking" and entering the e-mail address you used for the order. Order Status terminology is shown below:
• Pending - Order was received, credit card (or other payment method) verified;• In Progress - Order is being processed, availability
being confirmed.
• Not Finalized - Order did not go through or was not finalized, which usually means the last step of the order process was not
completed.
• Completed - Order was sent and UPS tracking number is provided.

Product Availability
ParkUSA continually updates its product availability. From time to time, items are out of stock before the website is updated. We apologize for any inconvenience it may cause. Please see Order Processing section for information on our policy if this occurs.

Product Pricing
ParkUSA continually updates its product availability and pricing. From time to time, we will run special promotions that will impact pricing on several or all products. We highly recommend checking the site for these types of events or promotions.

Shipping Policy International Customers
Sales are limited to customers with billing and shipping addresses located within the United States and Canada. International customers (Excluding Canadian Customers) should send inquires to ParkUSA.

Sales Tax
Sales tax will be included on invoices shipping and/or billing to the following states: Texas and Louisiana.

Resellers located within these states who have provided us with a valid State Sales Tax Exemption will not be invoiced for state sales tax. We must have your valid certificate to exempt you from sales tax. No Exceptions!

Return Policy
Returns of product, other than for exchange or replacement of defective products, are subject to a minimum 15% restock fee of the original purchase price. Special Order/Non-Standard Products are Non-Returnable. All non-defective products approved for return are to be shipped back to ParkUSA at the customer's expense. The items must be insured and sent via UPS, FedEx or USPS with a tracking number e-mailed to sales@Park-USA.com Shipping fees originally incurred by buyer are Non-Refundable. No returns other than for defective products will be honored after 30 days of receipt. Should a replacement for a returned item not be available, a credit will be issued. For all returns, please e-mail our Customer Support; include order number, part or model number of defective product and brief description of the defect. All returned products must be issued a Return Merchandise Authorization (RMA) number prior to return shipment. After reviewing and approving the information provided, we will provide RMA number. Unauthorized and/or unmarked returns will not be honored. To be accepted, all returned products must be conspicuously labeled with the assigned RMA number and accompanied with a copy of the sales order or invoice. A decontamination statement (where applicable) must be completed, signed and attached to the outside of the packing in order to be accepted by our shipping/receiving department. Regardless of condition, products must be packaged appropriately so as not to incur any physical damage during return shipping. Failure to do so may invalidate both the RMA and the warranty (if applicable).

Liability Disclaimer
ParkUSA will not be responsible for incidental or consequential damages arising from the use of any product(s) that it sells.

Right of Refusal
ParkUSA reserves the right to reuse service to anyone.

Changes to Internal Order Policy
ParkUSA reserves the right to change these terms from time to time without notification. Changes to our Terms and Conditions will be posted on this page.

Contact Information
ParkUSA can be reached by:

Mailing Address:
ParkUSA
7015 Fairbanks N Houston
Houston, TX 77040
E-mail: Sales@Park-USA.com
Phone: 888-611-7275
Fax: 888-748-7838